Frequently Asked Questions
At Golden Rule Plumbing Services, we understand that plumbing issues can be stressful and confusing. That’s why we’ve compiled this list of frequently asked questions to help you better understand our services and how we can assist you. Whether you’re in Greenville, Spartanburg, or Raleigh, we’re here to provide reliable, old-fashioned service with unmatched integrity. Let’s dive into the questions we hear most often from our valued local customers.
What areas do you serve?
We proudly serve customers in Greenville, Spartanburg, Simpsonville, Duncan, and surrounding areas in South Carolina, as well as Raleigh and Clayton in North Carolina.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services. Whether it’s a burst pipe or a clogged drain, we’re just a call away to help you when you need it most.
What types of plumbing repairs do you handle?
From leaky faucets and clogged drains to water heater repairs and sewer line issues, we handle all types of residential and commercial plumbing repairs.
Can you help with water heater installation?
Absolutely! We specialize in water heater installation and can help you choose the right model for your home or business.
Do you offer drain cleaning services?
Yes, we provide professional drain cleaning services to keep your plumbing system running smoothly and prevent future clogs.
Are your plumbers licensed and insured?
Yes, all our plumbers are fully licensed and insured, ensuring you receive top-quality service with peace of mind.
How do I know if I need a plumbing repair?
Common signs include slow drains, low water pressure, unusual noises, or water stains. If you notice any of these, give us a call for an inspection.
Do you offer services for commercial properties?
Yes, we provide a full range of plumbing services for commercial properties, including maintenance, repairs, and installations.
What sets Golden Rule Plumbing Services apart?
We pride ourselves on old-fashioned service, honest pricing, and unmatched integrity. Our team respects your time and property, ensuring a clean and professional job every time.
How can I schedule an appointment?
You can call us at (864) 800-3846 for South Carolina or (919) 791-5118 for North Carolina. Alternatively, you can fill out the contact form on our website.
Do you offer free estimates?
Yes, we provide free estimates for all our services. Contact us today to discuss your plumbing needs.
What should I do in case of a plumbing emergency?
Shut off the main water supply to prevent further damage and call us immediately. Our emergency team is ready to assist you 24/7.
Can you help with sewer line repairs?
Yes, we have the expertise to diagnose and repair sewer line issues efficiently and effectively.
Do you offer maintenance plans?
Yes, regular maintenance can prevent costly repairs. Ask us about our maintenance plans to keep your plumbing system in top shape.
What payment options do you accept?
We accept various payment methods, including cash, credit cards, and checks, to make the process as convenient as possible for you.
How quickly can you respond to service calls?
We strive to respond promptly to all service calls, especially emergencies. Our goal is to provide fast, reliable service when you need it.
Do you offer any warranties on your work?
Yes, we stand behind our work with warranties to ensure your satisfaction and peace of mind.
Can you install water filtration systems?
Yes, we can install and maintain water filtration systems to improve the quality of your water.
What should I do if my water bill suddenly increases?
A sudden spike in your water bill could indicate a leak. Contact us for a thorough inspection to identify and fix the issue.
How do I contact Golden Rule Plumbing Services?
You can reach us at (864) 800-3846 for South Carolina or (919) 791-5118 for North Carolina. We’re here to help!
